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Quality

Our robust quality assurance program includes strict performance accountability.  We maintains consistent high quality level at every aspect of business. Quality Assurance both at product and processes levels is given a key importance.

Our Quality policy is:

"We will deliver defect-free products, software solutions and services, adhering to quality, scheduled time and customer expectations & satisfaction"

We shall do this by enhancing the total quality through:

  • Continuous improvement in Business , Creative & Technology processes
  • Creatively collaborating with vendors
  • Finding new ways to satisfy customer needs
  • Actively to seek customer feedback and to use this for improvements
  • Team development and participation
  • Process improvement on a continuous basis
  • Productivity enhancement by smart working
  • To reduce waste and loss
  • Profit sustainability by cost control

In this endeavour, we shall-

  • Set up and implement world class systems and processes
  • Continuously strive for improvements to make quality a way of life
  • Meet all applicable environmental, health and safety standards
  • Actively to seek customer feedback and to use this for improvements
  • Independent team to monitor quality Standards and drive Quality improvements
  • We strive for excellence in all our endeavors

Our Core Values

Best People - Attracting and developing the best talent for our business, stretching our people and developing a "can do" attitude.
Value Creation - Improving our clients' business performance, creating long-term, win-win relationships and focusing on execution excellence.
One Global Network - Mobilizing the power of teaming to deliver consistently exceptional service to our clients anywhere in the world.
Respect for the Individual - Valuing diversity, ensuring an interesting and inclusive environment and treating people as we would like to be treated ourselves.
Integrity - Inspiring trust by taking responsibility, acting ethically and encouraging honest and open debate Openness - We have a transparent environment based on trust and collaboration

Quality Processes - The Backbone of Technology

Technological expertise would fall apart without robust processes at the back end. That's why we have honed our internal processes as much as we have built up our industry knowledge and technical capabilities.

Our proprietary Quality Management System provides a flexible process framework that enables continuous quality improvement. An internal team of experienced quality professionals uses the system to formulate sturdy processes that strengthen our ability to provide technologically outstanding products and services. All quality improvement initiatives are assessed by means of ongoing customer satisfaction surveys and appropriate feedback mechanisms.

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